Experience
- Respond to customer inquiries and assist in troubleshooting and resolving challenges
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues
- Provide prompt and accurate feedback to customers
- Review and publish code to production
- Document knowledge in the form of knowledge base tech notes and articles
- Create UX/UI components using React.js, TypeScript, and Tailwind
- Unit Testing edge cases and eliminating bugs with JEST
- Weekly scrum updates, department and team communication
- Utilize ReactQuill, ReactQuery, and reCAPTCHA for form functionality and validation
- Assisted Marketing Team with Cold Calling and Market Strategies
- Full time 12-week immersive software engineering and web development bootcamp
- Weekly personal and group projects focused on JavaScript, React.js, Express.js, Node.js, and PostgreSQL
- Demonstrate full-stack web development skills and teamwork
- Capstone project: with a team of four students build a fully functional e-commerce web application from the ground up, deploy both front and back end services, present project in recorded presentation to graduate.